If we need more information from you, we will reach contact you via email. Please note that the failure to provide timely information could result in you not being able to continue to move forward. Importantly, even in this unlikely situation, there will be no cost or harm to you or your claim against Binance.
Do you have more information that you would like to share with us that you believe will help your case?
Please send to firstname.lastname@example.org.